Derry PA 15627
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Cell (724)
Education
Computerized Office Technology, Education and Technology Institute, Greensburg, PA 15601
Professional Skills
Word: Create reports, letters, mail merge, tables
Excels: Create spreadsheets and charts
Access: Design databases to generate reports and queries
PowerPoint: Design and produce presentations
Keyboarding: 40 WPM with accurate data entry skills
Office Skills: Managing phones, fax machine, various copiers, filing
Outlook: Managing Schedules and Tasks, Contact Management, Managing E-Mail Efficiently
Professional Experience
Excela Health Latrobe Area Hospital, Food and Nutrition Department, Latrobe PA 15650
Burger King Restaurant, Latrobe PA 15650
Communication and Customer Service Skill
Greeted customers entering establishment
Answered customers’ and employees questions, and provided information on procedures or policies
Effectively and courteously resolved customers complaints with internal and external contacts
Served and an effective liaison between supervisor employees
Dependability and Self-Discipline
Strong work ethic and ability to work in independently
Ability to multitask and work in a fast paced environment
Ability to work under pressure with a detail-oriented and cohesive team