Jeannette, PA 15644
724.___________
OBJECTIVE
A career in the medical billing field applying my both recent acquired knowledge along with years of experience as customer service, data entry, and complex clerical skills - utilizing these skills to be most efficient in this career.
SUMMARY OF QUALIFICATIONS
Certified Medical Coder and Biller with 10 years of data entry and over 4 years of customer service experience. Proficient with performing a variety of complex clerical and accounting functions for patient billing, including verification of invoice information, maintenance of third party billing records, and resolution of a variety of problems; following up on submitted claims and patient billing; resubmitting claims and resolving problems.
EDUCATION
National Certification Insurance Coding Specialist, Greensburg, PA, 15601
Diploma in Medical Coding Billing, Education Technology Institute, Greensburg, PA 15601
KEY SKILLS
Customer Service and Communication
¨ Meet expectations of busy, stressed customers returning and purchasing merchandise.
¨ Actively listen to customers needs and prioritize meeting these needs consistently developing repeat customers.
¨ Meet monthly goals for new credit card applications.
Computer Skills
¨ Successfully operate Windows95/98, Windows XP, Windows Vista; Word and Excel 2007 on a daily basis.
¨ Completed and operated successfully Medisoft Billing System I & II.
¨ Data entry typing speed is 70 wpm, great organization skills, and able to learn new tasks quickly and accurately.
Dependability and Self-Discipline
¨ Handle large amounts of money drawers that get counted and shut down at close of day.
¨ Able to handle stressful situations in a resolving and calming matter.
¨ Maintain dependability and punctuality.
Medical Billing Skills
¨ Knowledge of ICD-9 and CPT 9-CM Coding
¨ Knowledge of Medical Terminology with Anatomy & Physiology
PROFESSIONAL EXPERIENCE
Data Entry/Editor
Axiondata Services, LLC, Bridgeville, PA, 2000-Present
Customer Service Representative
Kohl’s Department Stores, Monroeville, PA & Greenville, SC , 2006-Present
Data Processor Administrator